Privacy Policy
Last Updated: 28th November 2025
At Ella Pomerance Existential Therapy, your privacy is deeply respected. This policy explains what information I collect, how it is used, and how it is protected. My goal is to create a safe, confidential space for therapeutic work.
1. Information I Collect
I may collect the following types of information:
Personal Information
- Name
- Contact details (phone number, email address)
- Emergency contact information
Therapy-Related Information
- Information you choose to share in sessions
- Intake forms and background information
- Scheduling, payment, and administrative details
Website or Online Contact
If you reach out through this website or email, I may collect:
- Email address
- Any information voluntarily submitted in your message
2. How Your Information Is Used
Your information is used to:
- Provide therapy services
- Communicate regarding appointments
- Maintain accurate clinical records
- Process billing or payment
- Comply with legal and ethical obligations
I do not sell or share your information for marketing purposes.
3. Confidentiality & When Information May Be Shared
All therapeutic information is kept confidential except when disclosure is required by law, including:
- If there is risk of serious harm to yourself or others
- Suspected abuse or neglect of a child, elder, or vulnerable adult
- When required by a court order or legal proceeding
- With your explicit written consent to share information with another provider or party
4. Data Protection
I take reasonable measures to protect your information, including:
- Secure storage of clinical records
- Password-protected electronic files
- Limiting access to information only to those who require it for therapeutic or administrative purposes
5. Your Rights
You have the right to:
- Access your records
- Request corrections
- Withdraw consent for communication methods (e.g., email or text)
- Request information on how your data is stored or used
Some legal exceptions may apply.
6. Communication
Email and texting may not be fully secure forms of communication. By choosing to communicate through these methods, you acknowledge the potential risks. You may request alternative communication options at any time.
7. Updates to This Policy
This privacy policy may be updated periodically. The most current version will always be available upon request.
8. Contact
If you have questions about this privacy policy or how your information is handled, please contact me via email.
